Alfa66 takes the protection of every member's personal data seriously. This Privacy Policy transparently explains how we collect, use, store and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
All data is transmitted via fully encrypted channels.
Fully compliant with Malaysia's Personal Data Protection Act 2010.
Your data is never sold or shared with third parties without your consent.
You have the right to access, correct or delete your data at any time.
Your personal data is a trust we take seriously. Here are the six core principles that guide how alfa66 handles your information.
Alfa66 only collects personal data that is strictly necessary for the stated purposes — account registration, financial transaction processing in MYR, customer support and legal compliance. We do not collect data that is irrelevant to our services.
Your payment method details — whether Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX — are never stored in plain text on alfa66's systems. All financial information is encrypted at the storage level using the highest industry standards.
Alfa66 does not sell, rent or share your personal data with any third party for marketing purposes without your explicit consent. Data is only shared with third parties necessary for the operation of our services — and all such parties are bound by strict confidentiality agreements.
The alfa66 platform is protected by 256-bit SSL encryption, a real-time threat detection system, enterprise-grade firewalls and regular security audits conducted by independent international bodies. We consistently invest in security infrastructure to keep your data safe.
Under Malaysia's PDPA, you have the right to access personal data held by alfa66, correct inaccurate information, request deletion of data in certain circumstances, and withdraw marketing consent at any time — all at no additional charge.
Alfa66 reviews and updates this Privacy Policy periodically to ensure it remains current with the latest legal, technological and industry developments. All registered members will be notified of any material changes before they take effect.
This document explains in detail how alfa66 handles your personal data. By using the alfa66 platform, you agree to the terms of this Privacy Policy. Please read it carefully.
Alfa66 (referred to herein as "we", "our platform" or "alfa66") is an online sports betting and casino platform operating under a valid international licence, serving users in Malaysia. We are committed to protecting the privacy and personal data of all our registered members in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia.
This Privacy Policy applies to all personal data we collect through:
This Privacy Policy forms part of alfa66's Terms & Conditions and should be read alongside that document. By using the alfa66 platform, you confirm that you have read and fully understood this Privacy Policy.
Alfa66 only collects data that is directly necessary to provide a safe, responsible and high-quality service to our members in Malaysia. The types of data we collect include:
| Data Category | Information Type | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number (MyKad) | Identity Verification |
| Contact Data | Malaysian phone number, email address, mailing address | Communications |
| Financial Data | MYR deposit/withdrawal records, payment methods, transaction history | Transaction Processing |
| Technical Data | IP address, device type, web browser, login session data | Security |
| Usage Data | Betting records, game types played, platform usage patterns | Responsible Gaming |
| Communication Data | Customer support logs, complaint tickets, feedback | Customer Support |
Alfa66 no collect sensitive data categories such as health information, political views or religious beliefs, unless required by applicable law.
Alfa66 collects your personal data through several different channels, namely:
Alfa66 never purchases personal data lists from third parties for marketing purposes. All data we hold has been provided directly by you or generated through your use of our own platform.
Alfa66 uses collected personal data solely for legitimate purposes directly related to the services we offer to Malaysian members. These primary purposes are:
Alfa66 will not use your personal data for any purpose other than those stated above without first obtaining your renewed consent.
Alfa66 does not sell, rent or share your personal data with third parties for their own marketing purposes. However, in the course of operating our services, there are situations where we need to share data with carefully selected third parties:
All third parties that receive personal data from alfa66 are bound by data processing agreements ensuring they use that data only for specified purposes and comply with data protection standards equivalent to or higher than alfa66's own standards.
A full list of third-party categories that receive personal data from alfa66 is available upon request by emailing support@alfa66.best. We are committed to being transparent about your data processing chain.
Alfa66 does not retain your personal data for longer than is necessary for the original purpose of collection, or as required by applicable law. Our general data retention guidelines are as follows:
Once the relevant retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity. Data deletion and anonymisation processes are carried out in accordance with procedures approved by the alfa66 security team.
Alfa66 continually invests in technical and organisational security infrastructure to protect your personal data from unauthorised access, loss, damage or accidental disclosure. Our key security measures include:
All data transmitted between your device and alfa66's servers is encrypted using the latest TLS protocol with 256-bit keys — the same standard used by leading financial institutions worldwide.
Sensitive data such as financial details, identification card information and passwords (in hashed form) are encrypted at the storage level within alfa66's databases — meaning that even in the event of a raw data breach, your information cannot be read.
Alfa66 provides and encourages the use of two-factor authentication for all accounts. 2FA ensures that even if your password is compromised, unauthorised parties cannot access your account without the second authentication factor.
Alfa66's security monitoring system operates 24 hours a day to detect suspicious login attempts, unusual transactions and activity patterns indicative of potential fraud or unauthorised access.
Alfa66 conducts regular penetration testing and independent security audits by certified cybersecurity firms to identify and address vulnerabilities before they can be exploited.
Access to member personal data within alfa66 is restricted on a need-to-know basis — only staff who genuinely require access to perform their duties are permitted to view specific personal data.
In the event of a material data breach involving your personal data, alfa66 is committed to notifying you within 72 hours of becoming aware of the breach, in line with industry best practices — even though current Malaysian law does not mandate a specific notification period.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as the data subject hold the following rights regarding personal data held by alfa66:
You have the right to request a copy of the personal data held by alfa66 about you. Data access requests will be processed within 21 working days and may be subject to a reasonable nominal processing fee.
If you find that personal data held by alfa66 is inaccurate, incomplete or out of date, you have the right to request a correction and alfa66 will update our records within 14 working days.
You may withdraw your consent to marketing communications at any time by clicking the "unsubscribe" link in any email from alfa66 or through your account settings. Withdrawing consent does not affect the validity of any processing carried out prior to withdrawal.
In certain circumstances, you have the right to object to alfa66's processing of your personal data — for example, where processing is carried out for direct marketing purposes. alfa66 will cease such processing unless there are compelling legitimate grounds that override your interests.
You may request the deletion of your personal data in certain circumstances — including where the data is no longer needed for its original purpose, where you withdraw consent and no other legal basis for processing exists, or where the data has been processed unlawfully. Deletion requests are subject to legal retention obligations that may override the right to deletion in certain situations.
To exercise any of the rights above, please contact the alfa66 privacy team by email at support@alfa66.best, stating the specific right you wish to exercise along with sufficient information for us to verify your identity before processing your request.
The alfa66 platform uses cookies and similar tracking technologies to enhance user experience, maintain account security and collect analytical data. The types of cookies we use are as follows:
You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies (particularly essential cookies) may affect the functionality and security of the alfa66 platform.
In the course of operating the alfa66 platform, your personal data may be processed or stored on servers located outside Malaysia by the cloud and infrastructure service providers we use. In all such cases, alfa66 ensures that:
Alfa66 prioritises infrastructure located within the Asia Pacific region to minimise latency for Malaysian users and to facilitate regional data protection compliance.
The alfa66 platform is strictly prohibited for individuals under 18 years of age. Alfa66 does not knowingly collect or process personal data from minors. We enforce strict age verification during the registration process.
If you believe that a person under the age of 18 has registered for or used the alfa66 platform, please notify us immediately at support@alfa66.best. alfa66 will take immediate action to close the account in question and delete all associated personal data.
Parents and guardians who discover that their child has accessed the alfa66 platform without permission are encouraged to contact alfa66 support immediately. We are committed to responding promptly in all cases involving underage users.
Alfa66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements or relevant technological developments. The most current version of the Privacy Policy will always be available on this page with the effective date clearly stated.
For material changes — meaning changes that could significantly affect your rights — alfa66 will provide clear notice to all registered members via:
Continued use of the alfa66 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your alfa66 account and request deletion of your personal data in accordance with the procedure set out in Section 8.
If you have any questions, concerns or complaints regarding this Privacy Policy or how alfa66 handles your personal data, please contact us through the following channels:
Alfa66 is committed to responding to all privacy-related enquiries within 5 working days. For more serious or formal complaints, a full response will be provided within 21 working days in accordance with Malaysia's PDPA requirements.
If you are not satisfied with alfa66's response to your privacy enquiry, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner under PDPA 2010.
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