Responsible Gaming Alfa66 – Play Safe, Play Smart

1What Is Responsible Gaming?

Responsible gaming is an approach to gambling that prioritises player wellbeing and ensures betting remains an enjoyable form of entertainment — not a source of financial, emotional, or social harm. At alfa66, responsible gaming is more than a concept — it is central to how we design and operate our platform for Malaysian players.

Alfa66 recognises that gambling carries real risks for some individuals. While the majority of alfa66 members play in a controlled manner and enjoy a positive experience — whether following the Malaysia Super League, an international badminton match, an MLBB esports tournament, or simply playing 4D on the weekend — we understand that some individuals may be more vulnerable to gambling-related harm. Our responsibility is to ensure they receive the help they need before things escalate.

The core principle of responsible gaming at alfa66 is simple: play for fun, set your own limits, and know when to stop. We provide all the tools you need to put these principles into practice — the choice to use them is yours.

2Alfa66 Self-Control Tools

Alfa66 provides the most comprehensive suite of self-control tools in Malaysia's online betting industry. All tools are accessible directly from your account settings — no need to contact customer support:

3Signs of a Gambling Problem

It is important to recognise the early signs of a gambling problem — both in yourself and in those close to you. Gambling problems often develop gradually and go unnoticed until they become serious. Here are the warning signs to watch for:

If you recognise two or more of the signs above in yourself or someone you care about, it is time to take action. Acknowledging the problem is the most important — and most courageous — first step.

4A Guide to Safer Play at Alfa66

Here is a practical guide we recommend to all alfa66 members to ensure a healthy and enjoyable betting experience every time:

• Set a betting budget before you start. Decide how much you are comfortable spending before you open the alfa66 platform. Think of it as an entertainment cost — like a cinema ticket or a meal out — not an investment.
• Set limits in your alfa66 account. Use the deposit limit feature to automatically enforce your budget. Once the limit is reached, the platform will block any further deposits — no room for "just one more".
• Don't bet when you're under emotional stress. Avoid making betting decisions when you are angry, sad, stressed, or under the influence of alcohol. Unstable emotions cloud your judgment and often lead to decisions you will later regret.
• Take regular breaks. Use alfa66's session time limit feature to ensure you take adequate breaks. Playing for extended periods without a break can impair your judgment.
• Never chase your losses. If you've reached the loss limit you set for yourself, stop. Betting more to chase back losses almost always leads to even greater ones.
• Never borrow money to place bets. No matter how confident you feel about a bet — never use borrowed money, your emergency savings, or funds needed for basic necessities.
• Enjoy the game, not just the outcome. Responsible betting means enjoying the experience itself — following a Malaysia Super League football match with greater excitement, feeling the thrill of a badminton final — rather than focusing solely on wins and losses.

5How to Get Help

If you or someone you know needs help with a gambling problem, here are the steps you can take:

6Alfa66's Commitment to Responsible Gambling

Alfa66 takes our responsibility towards member wellbeing extremely seriously. Here are the concrete commitments we make to every alfa66 member in Malaysia:

• We not sending promotional offers or bonuses to members who are currently on an account break or under self-exclusion.
• We not use design techniques intended to encourage excessive gambling, such as artificial time limits, near-miss illusions, or automatic prompts to keep playing.
• We not extend credit or loans to members for betting purposes.
• We conduct regular responsible gaming training for all alfa66 staff who interact with members.
• We monitor members' betting patterns proactively and reach out to those showing signs of concern with confidential support.
• We provides all self-control tools free of charge and without restriction to all members — no extra cost, no waiting period to activate.

Alfa66 understands that the platform's long-term success depends on the trust of our members — and that trust can only be built when members know their well-being is our genuine priority, not just words on a page.

7Special Protection for New Members

Alfa66 pays special attention to newly registered members, as the early stages of betting are the most critical period from a responsible gaming perspective. The specific protective measures we apply for new members include:

• Default deposit limit: All new alfa66 accounts have a default daily deposit limit of RM200 for the first 30 days. This limit can be increased after that period through a completed identity verification process.
• Responsible gambling information during registration: All new members are required to read and acknowledge the alfa66 Responsible Gambling Policy before gaining full access to the platform.
• Self-control tools tutorial: New members will receive a step-by-step guide on how to use the self-control tools available in their alfa66 account during the onboarding process.
• Additional support during the first 30 days: The alfa66 responsible gaming team pays close attention to members' betting patterns during the first 30 days and will reach out earlier to those who show high-risk behaviour.